Privacy policy

UNITRADE respects your concerns about privacy. We place great value on honesty and clarity and we are committed to building a strong and lasting relationship with you based on trust and mutual benefit. This is why we set out our full Privacy Policy below.

By using our service you accept and agree to the terms and conditions of this Privacy Policy (hereinafter “Policy”). In particular, you consent to our collection and use of your personal information as described in this Policy.

This Privacy Policy describes the types of personal information we collect about individuals through our website, how we may use the information, with whom we may share it, and the choices available regarding our use of the information. The Privacy Policy also describes the measures we take to safeguard the personal information, how long we retain it and how individuals can contact us about our privacy practices and to exercise their rights.

UNITRADE is responsible for the personal data that you share with us. In accordance with regulations applicable to the processing of personal data, Trejdyunion is the “data controller”. Trejdyunion 129090 Protopopovskiy per 3 kv 33 Moscow.

THE TYPE OF INFORMATION WE COLLECT FROM YOU

Simply by visiting UNITRADE you automatically tell us certain information such as, your IP address, when you visited, the website, from where you came prior to visiting us, the website where you go when you leave our website, your computer’s operating system, and the type of web browser that you are using.

If you would like to join UNITRADE services, you can create an account. For this purpose, we can ask you for the following information:

• Username (login), name, surname;

• E-mail address;

• Address (state, city);

• Contact phone number;

We might collect or receive data from you via our website.. Sometimes you give this to us directly (e.g. when you contact us to ask a question), sometimes we collect it (e.g. using cookies to understand how you use our website).

By using the services of UNITRADE and creating account on our Website, you agree with the terms of this Policy and give your consent to process your personal information in accordance with this Policy.

WHAT WE DO WITH YOUR INFORMATION

We will use the information as needed to fulfill our contractual obligation to provide you with the products and services you request, to deliver products ordered (including, but not limited to, transportation and customs clearance through related third party service providers).

We use information provided by you on our Website for a variety of purposes, including to support the following functions and activities:

• establishing and managing your account;

• communicating with you about your account or transactions and sending you information about features and enhancements;

• processing claims in connection with our products and services, and keeping you informed about the status of your order;

• posting your product reviews and managing our Reviews program;

• improving and customizing your experience with the Services, including providing recommendations based on your preferences;

• identifying and authenticating you so you may use the Services;

• responding to your requests and inquiries and providing customer support;

• complying with and enforcing applicable legal requirements, relevant industry standards and our policies, including this Privacy Policy;

• communicating with you about changes to our policies.

HOW WE STORE YOUR INFORMATION

Information provided to us is stored at secure locations. However, if in accordance with applicable laws of the jurisdiction of the data subject, we obliged to store personal information of data subject within data subject’s jurisdictions, please, note that we comply with such requirements. We take reasonable steps to ensure that the personal information we collect about you remains accurate, timely, and secure. In order to avoid loss or misuse of data stored by us, we take necessary technical and organizational measures to secure your information and to protect it against unauthorized or unlawful use and accidental loss or destruction, including:

• limited access to records with your personal information;

• using secure servers to store your information;

• training of employees in relation to applicable data protection legislation and regulatory documents on the processing and protection of personal data;

• accounting and storage of material information carriers and their circulation, excluding theft, substitution, unauthorized copying and destruction;

• identification of threats to the security of confidentiality of personal data during their processing, the formation of threat models on their basis;

• development on the basis of a threat model of a personal data protection system for the corresponding class of information systems;

• checking the readiness and effectiveness of the use of information security tools;

• password protection of user access to the personal data information system;

• implementation of antivirus control, preventing the introduction into the corporate network of malicious programs (virus programs) and program bookmarks;

• detection of intrusions into the corporate network that violate or create prerequisites for violating the established requirements to ensure the security of personal data;

• monitoring user actions, conducting trials on violations of personal data security requirements;

• testing the system in manual and machine versions for the access of third parties to personal data;

• etc.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and while we strive to protect your personal information, we cannot guarantee or warrant its complete security. We shall not be responsible for losses that you or any person may suffer as a result of a breach of confidentiality in respect to your use of the Website or any information you transmit to the Website. Also, we do not assume any responsibility for the data you submit to or receive from us through the Internet or for any unauthorized access or use of that information and we cannot and do not guarantee that information communicated by you to us or sent to you by us will be received or that it will not be altered before or after its transmission to us.

We have no technical influence on third parties, which are beyond our control.

HOW LONG WE RETAIN YOUR INFORMATION

We are going to store your personal information as long as we need it to provide you with UNITRADE services, comply with applicable law, or resolve any disputes between us or with third parties. If you do not want us to process your personal information anymore, you shall ask us about that and delete your account.

We retain the information you used to sign up for our newsletter for as long as you remain subscribed (i.e. you do not unsubscribe) or if we decide to cancel our newsletter service, whichever occurs first.

TRANSFER OF INFORMATION ABOUT YOU TO THIRD PARTIES

We do not transfer your personal information to third parties. However, there are some important exceptions to this rule that are described below.

We may disclose information that we collect about you should we have reason to believe that:

• it is necessary to identify, contact, or bring legal action against persons or entities who may be causing harm to you, us, or others;

• it is necessary because of official inquiry of governmental authorities;

• it is necessary securing compliance with law's provision or with requirements of judicial proceedings concerning us;

• we may also disclose information when we believe the law requires it.

WHO MAY ACCESS YOUR PERSONAL DATA?

The persons having access to your personal data are authorized employees within the competent departments of UNITRADE and its affiliates.

Your personal data may also be processed on our behalf by our trusted third party providers.

We rely on trusted third parties to perform a range of business operations on our behalf. We only provide them with the information they need to perform the service, and we require that they do not use your personal data for any other purpose. We always use our best efforts to ensure that all third parties we work with keep your personal data secure. For instance, we may entrust services that require the processing of your personal data to:

• Third parties that assist and help us in providing IT services, such as platform providers, hosting services, maintenance and support on our databases as well as on our software and applications that may contain data about you (such services could sometimes imply access to your data to perform the required tasks);

• Third parties that perform on our behalf our satisfaction surveys and the statistical analyses associated with the use of the website.

We do not offer or sell your personal data.

LINKS TO THIRD PARTIES WEBSITES

Please be advised that we may provide links to third party websites from our Website as a service to our users, but we have no ability to control, and we are not responsible for, the privacy and data collection, use, and disclosure practices of such websites.

Links to third-party websites are provided for additional information for the end user only and we make no warranties or guarantees concerning third party websites or the information, products or services they offer. This Policy do not extend to these third party websites.

Any information you provide to third party websites will be governed under the terms of each website's privacy policy and we encourage you to investigate and ask questions before disclosing any information to the operators of third party websites.

COOKIES

Like most other websites, we use cookies to enhance the experience on our Website by customizing content based on your preferences. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site.

We use cookies for language settings, determination of your geo, your search preferences in social networks, interruption of session while using UNITRADE , prevention of fraudulent activities, improve security, for system administration.

Most web browsers are set to accept cookies as a default. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer. However, please, note that if you do so, you may not be able to use the full functionalities of this Website.

YOUR RIGHTS IN RELATION TO YOUR INFORMATION

You are able to rectify, update or change your personal data provided to us in your account. If you did not register an account on our Website, but you have reasons to believe that we have your personal data, please, contact us by e-mail.

In addition, you may request us to delete your personal information from our database. You can make a request in your personal account.

You may also opt out of receiving promotional communications from us at any time by following the instructions in those communications. If you opt out, we may still send you non-promotional communications, such as technical notices, support or administrative notifications or information about changes to this Policy and using services on our Website.

You also has other rights, which are provided to you by data protection law, including but not limited to: to request access and have free access to your information that have been provided by you and that have been subject to processing; to restrict our use of your personal information; right to revoke any consent given to the processing of personal information at any time; object to the processing based on the balancing of legitimate interests; right of appeal to the competent data protection supervisory authority; to be aware of the amendments made to the terms of this Policy in an efficient manner before the implementation of new amendments or, otherwise, of the new information processing policy; to have easy access to the text of this Policy and its amendments and etc.

If you have any request, complaint or claim to us in relation to processing of your personal information by us, please, send us a message in our contact form on Website or by e-mail. You message must contain:

• your username and e-mail address;

• description of the facts that give rise to the request, claim or complaint and the purpose sought (update, correction or deletion, or fulfillment of duties, etc.).

We consider all requests from you within 15 days. Before answering the claim, we shall verify your identity and find your personal data in our database. If the claim or information provided is incomplete, we will request additional information for your identification, which shall be provided by you within 5 days of receipt of the claim to remedy the failures. If you fail to submit the required documentation or information within 5 days of the date of the initial claim, you shall be deemed to have waived the claim. Once your request has been received with complete information, the 15 days’ term will start again. When it is not possible to answer your request within such term, we will inform you about he reasons for the delay and of the date when your request will be dealt with, which in no case may exceed 30 days following the expiration of the first term.

MINORS

We do not provide services to children. If you are below the age of 18, you may use our Website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us with any personal information.

If, however, we become aware that personal information regarding a child under the age of 18 has been collected on the Website we will make reasonable efforts to delete it from our records immediately.

POLICY CHANGES

The terms of this Policy may change from time to time. Where we make minor changes to this Policy, we will update it with a new effective date stated at the end of it. Our processing of your information will be governed by the practices set out in that new version of the Policy from its effective date onwards. Where we make major changes to this Policy or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (if you are a registered user) or by posting a notice on our Website. We will provide you with the information about the change in question and the purpose and any other relevant information before we use your information for that new purpose. Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it. If you disagree with the changes that have been made, please contact us by e-mail, and any changes made to this Policy will not apply to information we have collected from you prior to making the changes.

UPDATES TO OUR PRIVACY POLICY

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the Privacy Policy when it was most recently updated

QUESTIONS AND CONCERNS

If you have any questions about this Policy or requests, please contact us by the following: [email protected]

This Policy is effective as of 04.02.22.